Enhance management and onboarding capabilities with a powerful suite of customizable tools that efficiently integrates new vendors and enables compatibility with their existing supply chain.
Enjoy a powerful suite of tools to efficiently expand your capacity to add new vendors/merchants and to integrate and manage their catalogs.
Vendor/Merchant sign-up is straightforward, fast, and funneled through a step-by-step process. Most accounts can be configured within 20 minutes or less.
Your vendors/merchants can integrate their inventory with comprehensive listing tools or through third-party integrations, e.g. ChannelAdvisor.
All orders are trackable and actionable at the vendor/merchant level. Order exports and third-party integrations meld seamlessly with existing processes.
Your business and your Vendors/Merchants can create, manage, and distribute coupons and deals with ease.
Let your vendors/merchants communicate directly with their customers. Reply-by-email allows intuitive integration with existing CRM systems.
Sales performance, reviews, and inventory processing statistics are available in an intuitive vendor/merchant dashboard.
Populate your marketplace with vendors/merchants using an efficient onboarding and integration process. Your vendors/merchants will enjoy the ease of integration and configurability of their storefronts.
Users reserve vendor/merchant name, upload branding, and showcase badges from reviews and certification providers.
PFTech allows vendors/merchants to offer one-click integrations with PayPal and Authorize.Net.
Vendors/Merchants set applicable tax policies in one or multiple applicable states.
Shipping and returns policies are set at the vendor/merchant level and can be modified as needed.
The PFTech single item listing technology gives businesses and vendors/merchants fine control over how their product data is displayed on your marketplace. Additional integrations with ChannelAdvisor, Vendor/MerchantCloud, Channel Sale, GoDatafeed and more.
Ingest data via flat file txt, csv, tsv, zip, or gzip. Accepts data in any column format. Data feeds can be scheduled via FTP or HTTP, or uploaded manually.
Allow your vendor/merchants to integrate multiple suppliers on your marketplace by running multiple datafeed schedules in parallel within a single vendor/merchant account.
Key product attributes from title and description data are automatically extracted as part of the listing process. These facets provide a seamless shopping experience.
Data feed columns can be combined to better integrate vendor/merchant data with your marketplace. Set default values for fields, e.g. Brand, Condition, Listing Duration.
Allow your vendors/merchants to integrate their taxonomy with ease. Upload category mappings, use a supported channel or default all listings to a single category.
Create and manage product data filters to enhance and standardize listings. Provide fine control of listing information for a seamless buying experience.
Provide your vendors/merchants with a complete order management solution within your marketplace. Vendors/Merchants can also integrate with additional third-party order management systems with ease.
Process new orders on the fly and review past orders. All order data is provided to your vendors/merchants in real time and is easily exportable.
Your vendors/merchants can swiftly confirm shipment on their orders while providing accurate tracking information to customers.
Provides your vendors/merchants with an intuitive gateway to issue customers refunds and process returns and exchanges.
Integrate with third-party systems such as ChannelAdvisor, ShipRush, ChannelSale, Teaplix, ShipWorks, Zentail and more.
Customers are the bread and butter of any online retail operation. PFTech provides the right tools to help vendors/merchants keep their customers coming back.
Your marketplace is preconfigured to make it easy for customers to reach vendor/merchant staff, and vice versa, by making contact information readily available to both parties.
Customers can leave reviews on products and on the vendors/merchants who sell them.
Messages between the buyer and the vendor/merchant are routed through your messaging system and can be conducted via email. This allows easy integration with existing CRM systems that vendors/merchants may have, and is the most intuitive for the buyer.
Vendors/Merchants can create and manage their own coupons and promotions to drive additional traffic and revenue to their inventory.
Create and manage coupons for some or all offerings. Limit usage by category, order value, and more.
The default marketplace policy is to share as much customer information with each vendor/merchant as possible, allowing them to market directly to their buyers.
Vendors/Merchants get a bird's eye view of their entire account in one convenient location.
Vendor/Merchants see a progress-bar with sign-up steps remaining.
View recent sales and returns data. Download order reports with ease.
Check for new messages, order updates and return requests at a glance.
Review and manage feedback for buyer purchases and experience.
Vendor/Merchants know right away when account issues arise.
Easily view late shipments, support response time, and cancellation rates.
Vendors/Merchants can keep a close eye on money in and money out.
View and manage active and closed listings swiftly and effectively.
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